Welcome to Rajasthali Store. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. About Rajasthali Store
Rajasthali Store offers traditional Rajasthani handicrafts, home décor, jewellery, traditional clothing, decorative products, gifts and other handcrafted products.
Our products may be handmade or hand-finished. Therefore, slight variations in colour, pattern, texture, size or finish may occur and are considered part of the unique character of handcrafted products.
2. Website Usage
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Copy, reproduce or commercially use our website content, photographs, logos or product descriptions without written permission.
- Upload or transmit harmful software or material.
3. Product Information
We make reasonable efforts to ensure that product photographs, descriptions, dimensions and prices are accurate.
However, because many of our products are handcrafted:
- Colours may appear slightly different depending on your screen.
- Minor variations in artwork and finishing may occur.
- Measurements may have a small variation.
- Decorative elements may differ slightly from the product photograph.
Such variations do not necessarily constitute a product defect.
4. Product Prices
All product prices displayed on the website are subject to change without prior notice.
The price applicable to an order is the price displayed at the time the order is successfully placed, unless there is an obvious pricing or technical error.
Rajasthali Store reserves the right to correct pricing errors and cancel an order affected by such an error.
5. Orders
Placing an order constitutes an offer to purchase the selected product.
An order is considered accepted only after confirmation from Rajasthali Store.
We reserve the right to:
- Accept or decline an order.
- Cancel an order due to product unavailability.
- Cancel an order in case of incorrect pricing or technical errors.
- Request additional information where necessary to process an order.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.
6. Payment
Payments must be completed using the payment options made available on our website.
You agree that the information provided during payment or checkout is accurate and belongs to you or you are authorized to use it.
Orders may not be processed until payment has been successfully confirmed.
7. Shipping & Delivery
We aim to dispatch orders within the timeframe communicated at checkout or through our order confirmation.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Courier service
- Weather conditions
- Public holidays
- Unforeseen logistical circumstances
Once an order has been handed over to the courier, delivery is subject to the courier’s delivery network.
Customers should provide a complete and accurate shipping address and contact number.
8. Damaged or Incorrect Products
Please inspect your package when it is delivered.
If you receive a damaged, defective or incorrect product, contact us as soon as possible with:
- Order number
- Clear photographs of the product
- Photographs of the packaging
- A description of the issue
We will review the matter and provide an appropriate resolution according to our return/replacement policy.
9. Returns & Exchanges
Returns and exchanges are subject to our Return & Refund Policy.
Certain products may not be eligible for return or exchange because of their handmade nature, customization, hygiene considerations or other product-specific conditions.
Please check the applicable product and return policy before placing an order.
10. Cancellation
Order cancellation requests should be made as early as possible.
Once an order has been processed, packed or dispatched, cancellation may no longer be possible.
If cancellation is accepted, any applicable refund will be processed according to our refund policy.
11. Intellectual Property
All content available on the website, including:
- Logo
- Brand name
- Product photographs
- Graphics
- Product descriptions
- Website design
- Text
- Videos
is owned by or licensed to Rajasthali Store unless otherwise stated.
You may not reproduce, modify, distribute or commercially use this content without prior written permission.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.
Use of such services may also be subject to the respective third party’s terms and policies.
Rajasthali Store is not responsible for interruptions or failures caused by third-party services beyond our reasonable control.
13. Website Availability
We try to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend or modify the website for maintenance, updates, security or other operational reasons.
14. Limitation of Liability
To the extent permitted by applicable law, Rajasthali Store shall not be liable for indirect, incidental or consequential losses arising from the use of the website or purchase of products.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your information.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in Kolkata, West Bengal, subject to applicable law.
18. Contact Us
For questions regarding these Terms & Conditions, orders or products, please contact us:
Rajasthali Store
📍 Dakshinapan Market, Kolkata, West Bengal – 700068
📞 +91 82092 74643
📞 +91 89616 25076
📧 sales@rajasthalistore.com
🌐 rajasthalistore.com